Terms & Conditions

 

Welcome to OnePlate. These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

 

 Use of the Website

1. Eligibility: You must be at least 18 years old to use our website and services. By using our website, you represent and warrant that you are of legal age to form a binding contract.
2. Account: To place an order, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for safeguarding your account credentials and for any activities or actions under your account.
3. Prohibited Activities: You agree not to use our website for any unlawful or prohibited purpose, including but not limited to: (a) violating any local, state, national, or international law; (b) infringing the intellectual property rights of others; (c) transmitting any harmful or malicious software; (d) engaging in any activity that interferes with or disrupts our website or services.

 

 Orders and Payments

1. Order Acceptance: All orders placed through our website are subject to acceptance by OnePlate. We reserve the right to refuse or cancel any order at our sole discretion.
2. Pricing: All prices are listed in Indian Rupees (INR) and are subject to change without notice. We strive to provide accurate pricing information but cannot guarantee the absence of errors. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.
3. Payments: Payment for orders must be made through the payment methods provided on our website. By placing an order, you authorize OnePlate to charge your selected payment method for the total amount of your order.

 

 Delivery

1. Delivery Areas: We deliver within designated areas in Kolkata. Please check our website for the latest delivery coverage.
2. Delivery Time: We strive to deliver your order within the estimated time frame; however, delivery times are not guaranteed and may be affected by factors beyond our control.
3. Delivery Fee: A delivery fee may apply to your order, which will be displayed at checkout.

 

 Return and Refund Policy

We do not provide any return or refund for any food item sold. All sales are final. Please refer to our Return and Refund Policy for more details.

 

 Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of OnePlate or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

 

 Limitation of Liability

To the fullest extent permitted by law, OnePlate shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services. Our total liability to you for any claim arising out of or relating to these Terms shall not exceed the amount you paid for the applicable order.

 

 Indemnification

You agree to indemnify, defend, and hold harmless OnePlate, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of our website or services, your violation of these Terms, or your violation of any rights of another.

 

 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Kolkata, India.

 

 Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website. Your continued use of our website and services after any such changes constitutes your acceptance of the new Terms.

 

 Contact Us

If you have any questions or concerns about these Terms, please contact us at oneplatecare@gmail.com.

 

Effective Date: 1st August 2024

 

By using our website and services, you agree to these Terms & Conditions.